Before You Visit

Covid-19

For the safety of our patients and our staff, do not come to the clinic if you are experiencing covid-19 symptoms or if you are waiting for the results of a covid-19 test. Symptoms may include: cough, fever, tiredness, sore throat, loss of taste or smell, headache, diarrhoea, aches and pains.

Drop-in allergy shot service is suspended until further notice. Please contact the office to set up an appointment.
Upon arrival, patients will be screened for covid-19 with a temperature check. Should there be a positive test, patients will be redirected to an appropriate access point or testing centre.
In order to keep staff and patients safe, masks are mandatory when visiting the clinic. If you have a condition that precludes you from wearing a mask, please contact the office before you visit. We will make alternate arrangements to safely provide care (defer, rescheduling, virtual care, etc.).

Bring all current medications
Be aware that patients receiving an allergy shot will be required to wait in the clinic for up to 30 minutes to ensure no adverse side effects occur
Do not wear any strongly scented perfumes or colognes
If you want to bring food for a snack, please be considerate to other patients who may have food allergies

Preparing your child

Talk to your child about the appointment well in advance
Tell your child what to expect at the appointment. For example, the allergist or nurse will:
- use a blood pressure cuff to “hug the arm”
- look in the mouth (and will need to hold the tongue down with a special stick see the throat)
- look at the eyes and into the ears
- listen to the chest and back using a stethoscope
- for shots, use a needle, but are very quick, and feels like a small pinch. Remind your child that this is an important part of helping to find out what they may be allergic to
- for skin prick tests, use a tiny needle (a feeling similar to having a plastic toothpick pressed against the skin)

Assure your child that you will be there with them every step of the way
Involve your child in the process, and help them gather any questions they may have for the doctor
Use visual aids and pictures to help your child understand the process, and what they will see during the appointment